--- title: "Adea for sales · Adea" description: "Adea learns how each customer usually buys and tells you the morning one goes quiet, with the reason where there is one, a call list with owners, and answers in Slack." url: https://adea.app/for/sales --- [Solutions](https://adea.app/industries) # Call the customer before they've gone. Adea learns how often and how much each customer usually buys, and tells you the morning one breaks their rhythm. Ask why in Slack, get a call list for the week, and see who has ordered again. [Start free](https://adea.app/signup?for=sales) [See the demo](https://adea.app/demo) [Book 20 minutes](mailto:hello@adea.app?subject=20%20minutes%20about%20Adea) Free plan No card Read-only access Nordlys Kaffe * *Home · Needs you Watching 214 cafés * * ### 9 cafés have gone quiet Orders a week Now **Café Søndergade ** Aarhus *** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** ** ** ** * Weekly, nothing for 23 days **Kaffebaren Vestergade ** Odense *** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** ** ** * Weekly, nothing for 16 days **Bageriet Nord ** Aalborg *** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** ** ** ** * Weekly, nothing for 23 days **Espresso Hus ** Copenhagen *** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** * **Morgenrød ** Vejle *** ** ** **** ** ** **** ** ** **** ** ** **** ** ** ** ** * Every other week, 4 weeks since **Café Lune ** Copenhagen *** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** **** ** * **Adea ** 07:00 * * 9 cafés have missed orders they usually place. Together they buy €6,840 a month. Café Søndergade is the biggest See the list Reading what each of them ordered last ## What Adea watches for sales. Every customer gets their own normal: how often they order and how much. Adea speaks up when one of them breaks it. - **Orders a day ** Weekdays and weekends learned apart. **168 ** - **Customers gone quiet ** Customers whose usual order didn't come. The first sign they're buying elsewhere. **9 ** - **Average order ** Per customer, so a café that orders less each week shows up early. **18.4 kg ** - **Credit notes ** Of revenue. A rise often comes before a customer leaves. **1.6% ** - **New customers a week ** With their first three orders, so you know which ones are settling in. **4 ** - **Invoices paid late ** Customers who usually pay on time and suddenly don't. **11 ** * *Normal range * *Outside normal Last four weeks ## Ask before you pick up the phone. Ask in Adea, in Slack or in your AI assistant. The answer comes in seconds, with the orders behind it. More questions owners ask - Which customers haven't tried the new espresso blend? - Who are our ten biggest customers this year, and how are they doing? - Which cafés order every week but smaller amounts than in the spring? - How much did customers we won in the spring order in September? Asked in plain words Which cafés bought less this quarter than the same quarter last year? The answer 17 cafés bought less. Kaffebaren Vestergade dropped the most: €2,310 less than last year. Kaffebaren Vestergade ** ** −€2,310 Café Søndergade ** ** −€1,960 Bageriet Nord ** ** −€1,420 Morgenrød ** ** −€1,180 Café Lune ** ** −€640 From orders and credit notes: July to September this year and last year, by customer. ## A list for the week, with owners. Adea turns an answer into a list your team works through. Each row has an owner and a status, and orders tick it off on their own. - **9 ** in the list today ### Customers gone quiet The biggest first, with when they last ordered. Worked by: Emil and Sara - **14 ** in the list today ### Customers who got a credit note this month A follow-up call before the next order is due. Worked by: Customer service - **6 ** in the list today ### New customers after their first order A check-in while you're still new to them. Worked by: Sara ## Where you'll use it Ask in Slack, Teams or your AI assistant. Adea reads your orders from your own systems. - Slack Install the app - Microsoft Teams Coming - Claude Sign in once over MCP - ChatGPT Sign in once over MCP - Grok Sign in once over MCP - PostgreSQL A user that can only read - MySQL A user that can only read - e-conomic A read-only API key - HubSpot Coming - Pipedrive Coming [Every integration](https://adea.app/integrations) ## Questions owners ask ### How does Adea know a customer has gone quiet? It learns each customer's own rhythm from their order history: how often they order and how much. When an order that usually comes doesn't, that customer shows up, with the days since and what they usually buy. ### Can I ask Adea from Slack? Yes. Mention Adea in a channel or a direct message, and the answer comes in the thread, with where it came from. It sees only what you may see. ### Does Adea work with our CRM? Adea reads orders and invoices from your own database, your bookkeeping (e-conomic) or a spreadsheet. Adea doesn't read from HubSpot or Pipedrive. ### Will Adea contact our customers? No. Adea never sends anything to your customers on its own. It writes drafts and lists, and you decide what goes out. ## See who's gone quiet in your customer list. Connect your orders for free. No card, and Adea can only read. [Start free](https://adea.app/signup?for=sales) [Book 20 minutes](mailto:hello@adea.app?subject=20%20minutes%20about%20Adea) ## Adea for your role - [**Leadership ** Know on Monday morning what changed last week, and why, without waiting for a report.](https://adea.app/for/leadership) - [**Support ** Find out what happened to one customer's order or booking, step by step, without asking a developer.](https://adea.app/for/support) - [**Finance ** Revenue, failed payments and outstanding invoices, checked every night, with the numbers behind every answer.](https://adea.app/for/finance)