--- title: "Adea for clinics · Adea" description: "Adea watches your clinic's appointments, no-shows, rebookings and empty hours every night, tells you the morning something moves, and finds out why. For physiotherapists, dentists, vets and other clinics." url: https://adea.app/industries/clinics --- [Solutions](https://adea.app/industries) # Fewer empty chairs, noticed the morning after. A reminder service that stops, an online booking that breaks, a therapist whose calendar empties. Adea checks your clinic's numbers every night, tells you what changed and why, and gives reception the list of patients to call. [Start free](https://adea.app/signup?for=clinics&industry=clinics) [See the demo](https://adea.app/demo) [Book 20 minutes](mailto:hello@adea.app?subject=20%20minutes%20about%20Adea) Free plan No card Read-only access Fysio Nord * *Home · Needs you Watching 8 numbers * * ### Tuesday 29 September the same clinic Line *Didn't come* Mads *Didn't come* Sara Peter *Didn't come* Reminders sent a day, September **None since 22 Sep ** * ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** * Appointments a week 638 No-shows 14% Rebooked within 30 days 70% **Adea ** 07:00 * * No-shows rose from 6% to 14% over the last two weeks, at all three clinics. About 51 empty appointments a week See why Comparing clinics, therapists and times of day ## What Adea watches in a clinic. Adea learns what a normal week looks like for each clinic and each therapist, holidays included. It only speaks up when a number leaves normal. - **Appointments a week ** Per clinic and therapist, so one quiet calendar shows up on its own. **642 ** - **No-shows ** Patients who don't come and don't call. Each one is an hour nobody gets paid for. **14% ** - **Rebooked within 30 days ** Patients who book their next session. Falls when a course of treatment is cut short. **71% ** - **Empty hours next week ** Free time in the calendar you can still fill from the waiting list. **38 ** - **New patients a week ** Moves with referrals, campaigns and your online booking. **57 ** - **Late cancellations ** Cancelled less than 24 hours before. Hard to fill, worth knowing about. **4% ** * *Normal range * *Outside normal Last four weeks ## Ask like you'd ask a colleague. No reports to build. Write the question, and the answer comes in seconds with where it came from. More questions owners ask - Which therapists have the most free hours next week? - How many patients stopped before their course of treatment was done? - Where do our new patients come from? - Who is on the waiting list for an earlier time? Asked in plain words Which times of day have the most no-shows this month? The answer Early mornings: 15% of the 08:00 appointments in September were no-shows. 08:00 to 09:00 ** ** 15% Mostly first-time patients 09:00 to 12:00 ** ** 9% 12:00 to 15:00 ** ** 8% 15:00 to 17:00 ** ** 7% From the booking system's database: 2,750 appointments at three clinics, 1 to 30 September. ## Lists your team works through. When an answer is a group of patients or appointments, Adea turns it into a list that keeps itself up to date. Each row has an owner and a status. - **23 ** in the list today ### Tomorrow's patients without a confirmation A call the day before saves the hour. Worked by: Reception - **64 ** in the list today ### Stopped before the course was done Patients who didn't book their next session, by therapist. Worked by: The therapists - **19 ** in the list today ### Waiting list for an earlier time Who to offer a gap when someone cancels. Worked by: Reception ## Works with your systems Adea reads the database behind your booking system, and your spreadsheets. It only reads, and your first numbers arrive the same day. - PostgreSQL A user that can only read - MySQL A user that can only read - Microsoft SQL Server Coming - Google Sheets Sign in and allow reading - Excel and CSV Upload, or connect a folder - e-conomic A read-only API key - Slack Install the app - Microsoft Teams Coming [Every integration](https://adea.app/integrations) ## Questions owners ask ### Does Adea see patients' health information? Adea only reads what you connect, and you choose which tables it may read. Appointments and attendance are enough for everything on this page. You can close or mask any column, so names or notes never reach Adea. ### Can Adea change or cancel appointments? No. Adea only reads. It never writes to your booking system and never contacts patients on its own: it makes lists and drafts, and your staff decide what to do. ### We have several clinics. Can each manager see their own? Yes. Adea watches each clinic on its own, and you decide who sees which clinic's numbers. ### How does Adea know what's normal for us? It reads your history when you connect and learns each number's normal range, with weekdays, holidays and seasons. It speaks up only when a number leaves that range. ## See what Adea finds in your calendar. Start for free. No card, and Adea can only read. [Start free](https://adea.app/signup?for=clinics&industry=clinics) [Book 20 minutes](mailto:hello@adea.app?subject=20%20minutes%20about%20Adea) ## Other kinds of business - [**Shops ** Shopify, WooCommerce and Magento.](https://adea.app/industries/webshops) - [**Your own platform ** You built your own app or service. Adea reads its database and its code.](https://adea.app/industries/own-platform) - [**Fitness and gyms ** Members, classes and check-ins.](https://adea.app/industries/fitness) - [**Bookings and rentals ** Bookings, capacity and no-shows.](https://adea.app/industries/bookings) - [**Subscriptions ** Boxes, memberships and renewals.](https://adea.app/industries/subscription) - [**SaaS ** Trials, accounts and usage.](https://adea.app/industries/saas) - [**Marketplaces ** Buyers, sellers and listings.](https://adea.app/industries/marketplaces) - [**Restaurants ** Covers, bookings and bills.](https://adea.app/industries/restaurants) - [**Agencies ** Hours, projects and invoices.](https://adea.app/industries/agencies)