Sub-processors: who helps us run Adea.

These companies handle data on Adea's behalf. Each is bound by the same data protection duties as Adea. We give customers 30 days' notice before we add or replace one.

Adea is provided by Marcus Wilstrup, Rua da Fonte 85 B, Capride, 2785-371 São Domingos de Rana, Portugal. VAT no. PT310292522.

Updated 6 October 2026

  • Hetzner Online GmbH

    What it does
    The servers Adea runs on: the application, its databases, the copies of connected data and code, and files
    Where
    EU (Germany)
    Basis for transfer
    No transfer outside the EU
  • Cloudflare, Inc.

    What it does
    The network and encrypted connection to Adea. Encrypted backups of Adea's databases (R2, stored in the EU). Reading code in a short-lived, isolated sandbox. Turning reports and dashboards into PDF files (Browser Rendering). Speech to text and text to speech when a person uses their voice (Workers AI)
    Where
    EU and USA. Backups are stored only in the EU. The sandbox, PDF files and speech run on Cloudflare's global network, not necessarily in the EU, and nothing is kept there after the job
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Anthropic PBC

    What it does
    The AI model (Claude) that understands questions, writes queries, reads code and screenshots and writes answers. Anthropic does not use the data to train its models
    Where
    USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Resend (Plus Five Five, Inc.)

    What it does
    Sending email (sign-in links, notifications, reports and briefs) and receiving files that a company's approved senders mail to Adea
    Where
    USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Stripe Payments Europe, Ltd.

    What it does
    Payments, invoices, receipts and VAT. Only Stripe handles card details
    Where
    Ireland and USA
    Basis for transfer
    EU Standard Contractual Clauses
  • Functional Software, Inc. (Sentry)

    What it does
    Error monitoring: technical error reports from Adea, without the content of your data, code, questions or answers
    Where
    EU (Germany)
    Basis for transfer
    Data is stored in the EU. Any access from the USA relies on the EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Twilio Inc.

    What it does
    Text messages and phone calls about urgent findings, only to people who have added their phone number and turned this on
    Where
    USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Google Ireland Limited

    What it does
    Sign-in with Google, and reading Google Sheets, BigQuery, Search Console and Google Ads, only when a person signs in with Google or the customer connects one of them
    Where
    Ireland and USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Microsoft Ireland Operations Ltd.

    What it does
    Sign-in with Microsoft, and questions and answers in Microsoft Teams, only when a person signs in with Microsoft or the customer connects Teams
    Where
    Ireland and USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • Slack Technologies, LLC

    What it does
    Questions, answers and notifications in Slack, only when the customer connects Slack
    Where
    USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses
  • GitHub, Inc.

    What it does
    Read access to the customer's code through the GitHub App, only when the customer connects GitHub
    Where
    USA
    Basis for transfer
    EU-US Data Privacy Framework and the EU Standard Contractual Clauses

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