DocsSecurity and plans

Security facts

The short list your security team asks for: where Adea runs, what it can do to your data, how it connects, who can sign in and what is logged.

On this page

The facts, one line each. The details are in Guardian and security, and the company-level view is on the security page.

Where your data is

Adea and its database run in the EU.
Your data is never used to train AI models.
The data processing agreement and the list of sub-processors are on the security page, and administrators accept the agreement under Settings, then Agreements.

Adea only reads. It connects with a user that can only read, checks that before it connects, and refuses a user that can write.
Every query is checked before it runs: one plain read, nothing else.
Adea keeps no copy of your database. It reads what a question needs, works out the answer and drops the rows. It keeps the totals behind the numbers it watches and the rows you save in a list.
Each job runs in its own short-lived process, so one company’s data never shares memory with another’s.

From fixed addresses that Adea shows when you connect a database. You allow exactly those in your firewall, and they are the same for every company. See Connect a database.
To public addresses only, never to a private network.
Passwords and tokens you give Adea are encrypted with a key that belongs to your company alone.

People sign in with a link sent to their email, a passkey, Google or Microsoft.
On the Business plan an administrator can require Google or Microsoft.
Three roles decide what a person can change, and on Pro and Business an administrator can hide or mask tables and columns per role. See Access and roles.
An AI assistant works as the person who connected it, never with more access.

Guardian checks every pull of data, whoever asks. On every plan it flags what looks unusual. On Business it can hold a request until an administrator approves.
Weakening a protection takes a second administrator, or waits 24 hours.
Guardian keeps a decision log and a security log. On Business you can export the log.

Still stuck? Write to hello@adea.app. A person answers.